This requires the Windows account credentials of an admin account on the device that created the service case.Ĭonnect to a service case using Windows login credentials. Run the TeamViewer (Classic) software on the remote device with administrative rights (for TeamViewer (Classic) run-only full version, Portable, or QuickSupport module).If not already done beforehand: Install the TeamViewer (Classic) full version or Host on the remote computer.
TEAMVIEWER LOGIN FULL VERSION
To avoid UAC issues during connections via a TeamViewer (Classic) ID when connecting to the TeamViewer (Classic) Host or full version (when the remote computer is logged in with a non-admin account) please do one of the following: Troubleshooting UAC for connections to the TeamViewer (Classic) Host or full version
Please follow the steps below on troubleshooting UAC for connections to a TeamViewer (Classic) Host or full version or to the TeamViewer (Classic) Service Case or to the TeamViewer (Classic) QuickSupport. This user has to confirm the UAC prompt (see Windows: User Account Control settings). The user connects to a target computer (TeamViewer (Classic) Full Version, TeamViewer (Classic) Host, TeamViewer (Classic) Portable or TeamViewer (Classic) QuickSupport) on which a Windows user is currently logged in.When connecting to a remote device, this could lead to issues in regards to being to able to perform administrative activities on the remote device in the following case: This is an additional security feature of Microsoft Windows. With Windows Vista, Microsoft introduced the UAC, which leads to a confirmation prompt, whenever administrative activities are being performed. The TeamViewer (Classic) authentication dialogue will open:ġ) Click on Advanced.
TEAMVIEWER LOGIN HOW TO
How to connect using Windows Authentication:ġ) Start TeamViewer (Classic) on your computer.Ģ) Ask your partner to start TeamViewer (Classic) or TeamViewer (Classic) QuickSupport on their computer.ģ) Ask your partner for their TeamViewer (Classic) ID shown in the TeamViewer (Classic) application.Ĥ) Select the option Remote support and enter your partner's TeamViewer (Classic) ID in the field Partner ID (Windows authentication can be used for all other connection modes as well). Instead of the TeamViewer (Classic) authentication using TeamViewer (Classic) ID and password, you can also authenticate with username and password of your Windows account. To control the Windows UAC (User account control) using TeamViewer (Classic), you can log on to the remote PC as an administrator.įor this, you can use Windows authentication. This article applies to all TeamViewer (Classic) licenses and all free users of TeamViewer (Classic).įor running TeamViewer (Classic), you don't need any administrative rights.
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